The Chick-fil-A One™ Offers program is operated by Chick-fil-A and subject to the following additional terms and conditions (the "One Offers Terms").
Eligibility. Chick-fil-A One Offers (“Offers”) are limited to persons residing in the United States who are eligible to use the CFA Online Services and who download the Chick-fil-A Mobile App (the “App”) and sign-up for a Chick-fil-A One account. You must be at least 13 years of age to redeem Offers in the Chick-fil-A One Offers program. Some activities may only be available to those who are at least 18 years or age. Chick-fil-A One accounts are limited to one individual per account. Offers are valid only at participating Chick-fil-A restaurants. To signup for a Chick-fil-A One account, download the App to your AndroidTM or iPhone® device and follow the prompts to access account sign-up and/or sign-in page in the App. You can also sign up by following the prompts at www.one.chick-fil-a.com orby creating an online account (i.e. Cow Calendar, Kids Club, etc.). (Note: In order to receive Chick-fil-A One Offers, you must download the app and redeem using the QR Code included in the app. See below for details) You will be required to provide the requested information, including, but not limited to, user name, password, name, and e-mail address. Chick-fil-A may periodically request additional information to help us get to know you better. You agree to provide true and accurate information and to ensure that information provided by you is up-to-date and accurate. Communications with you will be made using contact information most recently provided by you. Chick-fil-A is not responsible for your inability to receive or redeem Offers or other loss arising from your failure to provide and maintain accurate contact information.
Chick-fil-A and participating Chick-fil-A restaurants may send messages from time to time using the contact information provided by you. Such messages may include system updates, flash bulletins, Offer confirmations, administrative announcements, special requests and the like and may be sent via notifications in the App, via e-mail, regular mail, or communicated to you on a receipt or display at the time of use of an your One account.
Your participation in any Offer is personal and non-transferable. Offer status and/or individual Offer may not be purchased, sold, bartered, brokered or otherwise transferred. There are no membership fees associated with Chick-fil-A One Offers. Offers made via Chick-fil-A One are purely promotional offers. You agree that no portion of your payment for purchases qualifying for any Offer constitutes consideration paid for any Offer.
Offers. The CFA One Offers are issued on a periodic basis. They are referred to as ‘treats’ in the App but may appear with different descriptions from time to time. Upon signing up, you will receive notice via the Chick-fil-A One account of your current Offer. Once you activate a Chick-fil-A One account, you progress towards an Offer and are eligible to receive special offers, from time to time. The number, type and frequency of Offers are based on a number of factors, each of which are subject to change, without notice. Those factors may include, without limitation, volume and type of purchases at participating Chick-fil-A restaurants, number of visits and frequency of visits to participating Chick-fil-A restaurants, interaction with other Chick-fil-A applications or promotions; or special offers made directly by Chick-fil-A Operators or Chick-fil-A which may include ways to progress toward your next Offer via a special promotion. For Offers that are based on purchases, the following types of purchases at a participating Chick-fil-A restaurant qualify: (1) placing and completing an Mobile order for a qualifying purchase through the App; (2) using your Digital Gift Cardvia in-app QR Code from the App to complete a purchase or transaction at a participating Chick-fil-A restaurant; (3) logging into your Chick-fil-A One account online and making an online purchase at a participating Chick-fil-A restaurant; and (4) or completing a transaction at a participating Chick-fil-A restaurant and scanning the digital code linking to your Chick-fil-A One account at checkout.
You must use the App or if placing an online order, be signed in to your Chick-fil-A One account, to complete the qualifying purchase or activity in order for that purchase or activity to count towards your progress to the next qualifying Offer. Benefits applied from any single qualifying purchase or activity may only be credited to one (1) Chick-fil-A One account. The qualifying purchase or activity will be applied to your One account after completion of the qualifying purchase or activity. In certain cases, it may take twenty-four (24) hours or more to be credited. Chick-fil-A shall not be responsible for, or liable to, you, or any person or entity, in any way for any losses, costs or expenses incurred by a delay, error or omission in crediting a qualifying purchase or activity to your One account.
Offers are promotional offers and may have certain restrictions including expiration dates and short, time-limited redemption periods. For free drink or food Offers, some restrictions apply and items are subject to availability at participating Chick-fil-A restaurants. All Offers must be redeemed prior to the stated expiration date to be valid. It is your responsibility to check your One account periodically for Offers and use the Offers prior to the stated expiration date.
Activities which allow progress towards Offers do not count towards and may not be combined with other programs. Activities tied to specific Offers must be fully completed and will only result in one Offer, regardless of the number of times the activity is performed. Chick-fil-A reserves the right to change, modify or update these Offers and the qualifying purchases and activities to progress to an Offer from time to time without notice. Certain purchases and transactions do not qualify, including, without limitation: (i) purchases of Chick-fil-A gift cards or gift certificates; (ii) purchases or transactions made using an Offer or other promotional item (such as a Be Our Guest card); or (iii) catering purchases made as a guest (e.g. made while not signed in to your Chick-fil-A One account), whether made in-store, online or through the App. Chick-fil-A is under no obligation to provide you with any particular number of Offer opportunities or special offers. Chick-fil-A reserves the right to limit enrollment at any time.
Special Offers: Chick-fil-A and participating Chick-fil-A restaurants, in their sole and absolute discretion, may periodically offer the opportunity for additional Offers on particular transactions or special offers (“Special Offers”). Special Offers may also be distributed to you via the App or via e-mail or mail from time to time (based on the information you have in your One account). Special Offers may include periodic promotional offers on food, beverages and merchandise. You must have your App set to receive notifications and/or have opted-in to receive email communications in order to receive promotional and marketing offers. Special Offers may be customized based on your qualifying purchases and preferences. In certain events, Special Offers may require that you have location settings enabled for them to be distributed to your App. Please note that Chick-fil-A and participating Chick-fil-A restaurants may be unable to send these Special Offers to you if you have turned off your notifications or location settings in the App; ifyou have elected not to receive email communications from Chick-fil-A; or if you have poor network connectivity. Special Offers may have certain restrictions including expiration dates and short, time-limited redemption periods. Special Offers are personal to you and cannot be shared, copied or transferred. You may be required to present your Chick-fil-A One account information at the participating Chick-fil-A restaurant in order to redeem Special Offers. Read each offer carefully for specific details, limitations and restrictions.
Redeeming Offers. To redeem an Offer, you must present the valid Offer in the App at a participating Chick-fil-A restaurant (for in-person transactions) or be logged into your Chick-fil-A One account (for in App transactions). Offers are subject to availability and limitations as may be imposed by Chick-fil-A. Determinations regarding redemption of Offers are subject to the discretion of the participating Chick-fil-A restaurant. Only one Offer may be redeemed per transaction.
Once redeemed, the Offer will be indicated as redeemed in your Chick-fil-A One account. Updates to the status of Offers may take 24-48 hours or more to show up in your account. A list of current Offers and redeemed and expired Offers are available under your Chick-fil-A One account. Offers have no cash value and are not redeemable for cash, gift certificates or gift cards. Offers are promotional and do not constitute property of any Chick-fil-A One account holder. Chick-fil-A reserves the right to limit the redemption of specific Offers and limit the number of Offers available. Chick-fil-A reserves the right to modify the number of qualifying purchases or transactions needed to receivespecific Offers.
Cancellation; Termination. You may opt-out of Chick-fil-A One Offers at any time, for any reason by cancelling your Chick-fil-A One account by calling Chick-fil-A CARES (1-866-232-2040). If you cancel your One account, any unredeemed Offers and/or progress towards other Offers will automatically expire and will no longer be available for redemption. If you re-enroll at any time, you will start at the introductory Offers level as applicable.
Upon cancellation, your One account shall immediately cease and you may no longer receiveOffers or receive Chick-fil-A One benefits. Chick-fil-A has no obligation to refund you for any unredeemed Offers or benefits following cancellation. Because we plan our communications in advance, it may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation.
Chick-fil-A reserves the right to suspend or terminate, at Chick-fil-A’s sole and absolute discretion, any One account if Chick-fil-A believes that the account holder has abused Chick-fil-A One Offers privileges, has violated or acted inconsistently with these One Offers Terms or applicable law or acted in a manner harmful to our interests. Chick-fil-A further reserves the right to terminate a Chick-fil-A One account that has been inactive for a period of three (3) years or more. You understand and agree that termination by Chick-fil-A of a One account will result in in the cancellation of all Offers associated with that account and the inability to earn and/or redeem further Offers.
Chick-fil-A reserves the right to terminate Chick-fil-A One Offers Program, or any or all benefits under Chick-fil-A One Offers, at any time, for any reason. In the event Chick-fil-A elects to terminate Chick-fil-A One Offers, Chick-fil-A will provide a notice of termination in accordance with these Terms, as they may be modified or amended from time to time. In the event of such termination, at Chick-fil-A’s election, Chick-fil-A may allow you to redeem any outstanding valid and unexpired Offers at a participating Chick-fil-A restaurant until expiration of such Offers. ANY UNREDEEMED AND UNEXPIRED OFFERS SHALL BE CANCELLED AT THE LATER OF (1) THE EXPIRATION OF THE THEN-CURRENT OFFERS OR (2) NINETY (90) DAYS AFTER CHICK-FIL-A ONE OFFERS PROGRAM TERMINATION.
General Restrictions. Chick-fil-A shall be the sole arbiter in cases of suspected abuse, fraud, or violation of its One Offers Terms and any decision it makes relating to termination or disabling of Chick-fil-A One Offers program (including, but not limited to, cancellation of Offers) shall be final and binding. Should you object to any of these One Offers Terms, or any subsequent modifications thereto, or become dissatisfied with Chick-fil-A One Offers, your sole remedy is to discontinue participation in Chick-fil-A One Offers programs and properly cancel your account in the manner provided above.