Legal Notice: Terms and Conditions of Use
Please Read These Terms and Conditions of Use Carefully Before Downloading, Accessing, or Using any CFA Online Services, Programs, or Offers
These Terms and Conditions of Use ("Terms and Conditions of Use") apply to your access to, and use of, any Chick-fil-A, Inc. (“Chick-fil-A”)
website, mobile application, and online service, program, or offer where these Terms and Conditions of Use are posted or linked (the “CFA
Online Services”). These Terms and Conditions of Use are a legal and binding agreement between you and Chick-fil-A, and, as applicable,
its subsidiaries, affiliates, and related entities such as CFA Properties, Inc. and CFA Servco, Inc. (“Affiliates”) (Chick-fil-A and its
Online Services, which includes the programs, offers, content, information, services, and features made available through the CFA Online
Services. If you do not agree to these Terms and Conditions of Use, then you should not use the CFA Online Services.
Your use of the CFA Online Services is at your risk. If you are dissatisfied with the CFA Online Services in any way, its programs, offers,
contents, features, or these Terms and Conditions of Use, your sole and exclusive remedy is to discontinue accessing and using the CFA Online
Modifications to These Terms and Conditions of Use
We reserve the right at any time to update, change, modify, or revise these Terms and Conditions of Use. Any changes will become effective
upon posting to the CFA Online Services, along with the date on which it was most recently updated as indicated by the “Last Updated” section
at the end of these Terms and Conditions of Use. Your continued access to or use of the CFA Online Services and its programs and offers after
any such changes indicates your acceptance of the Terms and Conditions of Use as modified. It is your responsibility to review the Terms
and Conditions of Use regularly for updates.
Use of CFA Online Services
The CFA Online Services and all content, information, and other materials featured, displayed, contained, and available on the CFA Online
Services, including, but not limited to, all text, images, graphics, designs, illustrations, photographs, pictures, audio, software, and
video clips, the “look and feel”, pages, screens, content arrangement, and computer programs (collectively, the "Materials") are owned by
or licensed to Chick-fil-A and its Affiliates and are protected by copyright, trademark, trade dress, patent, and/or other intellectual
property rights and unfair competition laws under the United States and foreign laws. Subject to your compliance with these Terms and
Conditions of Use, we grant you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the CFA
Online Services for noncommercial purposes only. You may view, display, copy, download, and print the Materials solely for your own personal,
noncommercial use. All copyright, trademark, and other proprietary notices contained on the Materials must be retained on all copies thereof.
You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create
derivative works from, sell, or exploit, in whole or in part, the CFA Online Services or its Materials. Except as expressly provided herein,
we do not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information.
You agree to abide by all additional terms, conditions, and restrictions included within the CFA Online Services, the Materials, and/or the
programs, features, and services.
Chick-fil-A may at any time, for any reason, and without notice or liability: (1) modify, suspend, or terminate operation of or access to any
CFA Online Service, or any portion thereof; (2) change, revise, or modify the CFA Online Services, the Materials, or any portion thereof;
(3) interrupt the operation of the CFA Online Services, or any portion thereof, as necessary to perform routine or non-routine maintenance,
error correction, or for any other purposes; (4) impose limits on certain programs, features, and services, or restrict your access to the CFA
Online Services, in whole or in part ; and/or (5) terminate the authorization, rights, and license given above, upon which you shall immediately
destroy all Materials.
You agree to use the CFA Online Services, the Materials, and the programs, features and services in accordance with these Terms and Conditions
of Use and all applicable laws and regulations. You agree not to:
modify, adapt, translate, or reverse engineer any portion of the CFA Online Services or the Materials;
use the CFA Online Services or any Materials, features, or services for any unlawful, fraudulent, or malicious purposes, or to solicit any
attempt to gain unauthorized access to any accounts, features, systems, or networks through hacking, password mining, or any other means;
use CFA Online Services or any feature in any way that could disrupt, damage, disable, overburden, or
impair it or its systems, servers, or networks;
frame or mirror any portion or feature of CFA Online Services;
use the CFA Online Services or any feature in any way that could disrupt, damage, disable, overburden, or impair it or its systems,
servers, or networks;
use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm, or methodology, or any
similar or equivalent manual process, to: (1) access, acquire, copy, or monitor any portion of the CFA Online Services or the Materials;
(2) reproduce or circumvent the navigational structure or presentation of the CFA Online Services or the Materials; (3) obtain or attempt
to obtain any materials, documents, or information through any means not purposely made available through the CFA Online Services;
use any device, software, or routine to interfere or attempt to interfere with the proper working of the CFA Online Services or with any
other person’s use or enjoyment of the CFA Online Services;
transmit any viruses, worms, defects, Trojan horses, time bombs, cancel-bots, corrupted files, or other items of a destructive nature;
circumvent or attempt to circumvent any security or authentication measures implemented by or on behalf of Chick-fil-A;
forge headers or otherwise manipulate identifiers;
post, transmit, submit, or include any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit,
profane, hateful, racially, ethnically, or otherwise objectionable content, material, or information of any kind, or any content, material,
or information that may give rise to criminal or civil liability;
submit or post any false or misleading information; and/or
violate, infringe, or misappropriate the intellectual property, publicity, privacy, or other proprietary
rights of Chick-fil-A, its Affiliates, or any other person or entity.
We reserve the right to prohibit access, use, conduct, communications, or content that we, in our sole
discretion, deem to be harmful to CFA Online Services, Materials, users, us, our brand, or any other person
or entity, or that violates these Terms and Conditions of Use and/or applicable law.
Except for any personally identifiable information we may collect from you under the guidelines established
you communicate or submit to us through CFA Online Services (including, without limitation,
"Share Your Chick-fil-A Story"), via phone, or otherwise
("Submissions") will be considered non-confidential and non-proprietary. By
providing a Submission to us, you expressly grant us an unrestricted, irrevocable, perpetual, transferable
(i.e., fully assignable and sub-licensable), worldwide, royalty-free license to disclose, copy,
reproduce, display, publicly perform, transmit, distribute, translate, reformat, incorporate, and otherwise
use your Submission along with your name, photograph, voice, likeness and other information, content, or
materials embodied therein, in whole or in part, and create derivative works therefrom, in any media now
known or hereafter developed, and for any and all commercial or non-commercial purposes without compensation
to you or anyone else. You also permit any user to access, display, view, store, and reproduce, for personal
use only, your Submission as posted by us.
We may, but shall not be obligated to, in our sole discretion, post any Submission on CFA Online Services
and identify you as the submitting party. We may, without notice to you, refuse or edit Submissions for any
reason or no reason, including those Submissions that violate these Terms and Conditions of Use, are
irrelevant or inappropriate, or represent us in a negative way or in any manner not consistent with our
brand and/or reputation, as determined by us in our sole discretion.
You agree that any statements that you make about us or any of our products, services, or programs in any
Submission that you make accurately reflect your personal beliefs and experiences with us and our products
and services, and that any opinions submitted are true to the best of your knowledge.
You are fully responsible for your Submissions. You agree that your Submissions comply in all respects with
these Terms and Conditions of Use and shall not be made on behalf of any person or entity without their
prior written consent. You may not include any content (e.g., text, photos, images, quotes, logos,
etc.) that is the property of another (e.g., protected by copyright, trademark, or other intellectual
property rights), unless you have express, written permission to do so.
Program and Promotions
Any programs, offers, sweepstakes, contests, raffles, surveys or other similar promotions (collectively, "Promotions")
made available through the CFA Online Services may be governed by rules and/or terms that are additional to these
Terms and Conditions of Use. By participating in any such Promotion, you will become subject to any such additional
Promotions terms. Chick-fil-A urges you to read the applicable Promotions terms, which are either included herein or
of Use, governs any information you submit in connection with any such Promotions.
Copyright Infringement Notification
The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse
for copyright owners who believe that material appearing on the Internet infringes their rights under U.S.
Copyright Law. If you believe in good faith that Materials available on CFA Online Services infringe your
copyright, you (or your agent) should send us a notice requesting that we remove the Material or block
access to it. If you believe in good faith that someone has wrongly submitted a notice to us under this
paragraph, then you should send us a counter-notice. Notices and counter-notices must meet the then-current
statutory requirements imposed by the DMCA. See
http://www.copyright.gov/ for details.
If you believe that your work has been improperly copied and posted on CFA Online Services, then please
provide us with the following information: (1) name, address, telephone number, email address, and an
electronic or physical signature of the copyright owner or of the person authorized to act on his or her
behalf; (2) a description of the copyrighted work that you claim has been infringed; (3) the applicable CFA
Online Service and a description of where the Material that you claim is infringing is located within such
CFA Online Service; (4) a written statement that you have a good faith belief that the disputed use is not
authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of
perjury, that the above information in your notice is accurate and that you are the copyright owner or
authorized to act on the copyright owner's behalf. These requirements must be followed to give us legally
sufficient notice of infringement.
Notices and counter-notices should be sent to:
ATTN: Marketing - DMCA Manager
5200 Buffington Road
Atlanta, Georgia 30349
DMCA details are available at
We suggest that you consult your legal advisor before filing a notice or counter-notice. Please be aware
that there may be penalties for false claims under the DMCA.
Login and Registration
Certain programs, features, or services offered on or through CFA Online Services may require you to
complete a registration process and/or setup an account or login. In connection therewith, you agree to
(1) provide true, accurate, current, and complete information about yourself, and (2) maintain and promptly
update your information to keep it true, accurate, current, and complete. You are entirely responsible for
maintaining the confidentiality of the information you hold for your login, including your password. You
agree to notify Chick-fil-A immediately of any unauthorized use of your login,
or any other breach of security. You may be held liable for losses incurred by
Chick-fil-A or any other CFA Online Service user or visitor due to someone else
using your login as a result of your failing to keep your login information secure and confidential.
You may not use anyone else's login at any time without their express written permission.
Chick-fil-A shall not be liable for any loss or damage arising from your failure
to comply with these obligations.
In order to use CFA Online Services made available through a mobile application
("Mobile App") you must have a compatible mobile device;
Chick-fil-A does not warrant that the Mobile App will be compatible with your
If you access the Mobile App using an Apple iOS or Android powered device, Apple Inc. or Google, Inc., and
their subsidiaries, respectively, shall be a third-party beneficiary to this contract and you agree that
third-party beneficiaries are not a party to these Terms and Conditions of Use and are not responsible for
the provision or support of the Mobile App. You agree that your access to the Mobile App also shall be
subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.
The Mobile App may automatically download and install updates from time to time or require the downloading
and installation of updates or new versions for continued use. You acknowledge that in some instances
updates and/or new versions may reduce or remove features and functionality in prior versions of the Mobile
Links To Third Party Sites and Social Media Pages
CFA Online Services may contain links to other third-party websites, including the franchised operators of
Chick-fil-A Restaurant businesses ("Operators"),
and social media platforms, such as Facebook, Twitter, or Foursquare (all links to third-party websites and
social medial platforms are collectively referred to herein as
"Linked Sites"). Linked Sites are provided only for your convenience. If you
decide to visit any Linked Site, you do so at your own risk. Chick-fil-A and its
Affiliates have no responsibility or liability for any Linked Sites, or the content, policies, or actions
thereof. If you choose to purchase any product or service from a Linked Site (including, without limitation,
from an Operator Linked Site), your relationship is with that third party. You agree that we are not
responsible for the quality of third-party products or services, or fulfilling any of the terms of your
agreement with the seller, including, but not limited to, the delivery of products and services and warranty
obligations related to products and services. Links do not imply that we sponsor, endorse, are affiliated
with or associated with, or are legally authorized to use any trademark, trade name, service mark, design,
logo, symbol, or other copyrighted materials displayed on or accessible through such Linked Site.
are made a part of these Terms and Conditions of Use by this reference. By accessing and using CFA Online
Trademark Information and Ownership of Intellectual Property
Chick-fil-A® and Eat Mor Chikin® are registered trademarks and service
marks of CFA Properties, Inc. ("CFA Properties") in the United States and
other countries. Chick-fil-A is a licensee of
Chick-fil-A Properties. The absence of a trademark notice or legend indicating
the registration or ownership by CFA Properties anywhere in the text of CFA Online Services does not
constitute a waiver of CFA Properties' trademark or other intellectual property rights concerning that
trademark or service mark used or referenced on CFA Online Services.
CFA Online Services, Materials, and the trademarks, logos, service marks, and all other source identifying
indicia displayed on CFA Online Services (collectively, the
"Chick-fil-A Intellectual Property") are owned by
or licensed to CFA Properties, Chick-fil-A, or others with all rights reserved
unless otherwise noted. We do not permit third parties to use Chick-fil-A
Intellectual Property in any manner, including advertising, as an endorsement for any product or service, in
association with contests or promotions, or for any other purpose, commercial or otherwise, without our
prior express written permission.
Nothing contained on CFA Online Services should be construed as granting, by implication, estoppel, or
otherwise, any license or right to use Chick-fil-A Intellectual Property without
our prior express written permission. You are strictly prohibited from using any
Chick-fil-A Intellectual Property except as expressly provided in these Terms
and Conditions of Use. You are also advised that CFA Properties and/or its licensee(s) will aggressively
enforce its intellectual property rights to the fullest extent of the law, including seeking criminal
When you visit CFA Online Services or send e-mails to us, you are communicating with us electronically. You
consent to receive communications from us electronically. We will communicate with you by e-mail or by
posting notices on CFA Online Services. You agree that all agreements, notices, disclosures, and other
communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing. You further agree that any notices provided by us electronically are deemed to
be given and received on the date we transmit any such electronic communication as described in these Terms
and Conditions of Use.
Chick-fil-A makes no representations or warranties regarding CFA Online Services
WE DO NO WARRANT THAT CFA ONLINE SERVICES OR MATERIALS WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES
OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE USE OF CFA ONLINE SERVICES OR MATERIALS, PROGRAMS,
FEATURES, AND SERVICES MADE AVAILABLE THROUGH CFA ONLINE SERVICES, OR THE RESULTS OBTAINED THEREFROM,
INCLUDING, WITHOUT LIMITATION, AS TO ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
CFA ONLINE SERVICES AND MATERIALS, PROGRAMS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH CFA ONLINE
SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS
OR IMPLIED, OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY
KIND OR NATURE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY,
NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS,
OMISSIONS, AND CONDUCT OF ANY THIRD PARTY SERVICE PROVIDERS, PARTNERS, SPONSORS, LICENSORS, LICENSEES, OR
THE LIKE ("PROVIDERS") IN CONNECTION WITH OR RELATED TO YOUR USE OF CFA
ONLINE SERVICES AND MATERIALS PROGRAMS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH CFA ONLINE SERVICES.
Limitations of Liability
IN NO EVENT SHALL WE OR ANY OF OUR PROVIDERS BE LIABLE TO ANY PERSON FOR DAMAGES OF ANY KIND, UNDER ANY
LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR
OTHER DAMAGES (LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION, PROGRAMS, OR DATA) RESULTING
FROM YOUR USE OF OR INABILITY TO USE CFA ONLINE SERVICES AND MATERIALS, PROGRAMS, FEATURES, AND SERVICES
MADE AVAILABLE THROUGH CFA ONLINE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS,
LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.
You agree to indemnify, defend, and hold harmless Chick-fil-A, its Affiliates,
its Providers, and its and their officers, directors, employees, and agents from and against any and all
claims, damages, losses, costs (including reasonable attorneys' fees), and expenses that arise directly or
indirectly out of or from: (1) your breach of these Terms and Conditions of Use; and/or (2) your activities
in connection with CFA Online Services, and Materials, programs, features, and services made available
through CFA Online Services.
International Users and Choice of Law
CFA Online Services are controlled, operated, and administered by us and our service providers from offices
within the United States of America. We make no representation that Materials on CFA Online Services are
appropriate or available for use at other locations outside of the United States, and access to them from
territories where their contents are illegal is prohibited. You may not use CFA Online Services or export
Materials in violation of U.S. export laws and regulations. If you access CFA Online Services from locations
outside of the United States of America, you are responsible for compliance with all local laws. These Terms
without regard to conflict of laws provisions or principles.
No Agency Relationship
Neither these Terms and Conditions of Use, nor any Materials, programs, features, or services of CFA Online
Services, create any partnership, joint venture, employment, or other agency relationship between
Chick-fil-A, its Affiliates, and you. You may not enter into any contract on our
behalf or bind us in any way.
Violation of these Terms and Conditions of Use and Remedies
You agree that Chick-fil-A may, in its sole discretion and without prior notice,
block and/or terminate your access to any or all of CFA Online Services if we determine that you have
violated these Terms and Conditions of Use or other agreements or guidelines that may be associated
therewith. You also agree that any violation, or threatened violation, by you of these Terms and Conditions
of Use constitutes an unlawful and unfair business practice, and will cause irreparable and unquantifiable
harm to Chick-fil-A. You also agree that monetary damages would be inadequate
for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or
appropriate. These remedies are in addition to any other remedies we may have at law or in equity.
If Chick-fil-A takes legal action against you as a result of your violation of
these Terms and Conditions of Use, we will be entitled to recover from you, and you agree to pay, all
reasonable attorneys' fees and costs of such action, in addition to any other relief granted to
Chick-fil-A. You agree that Chick-fil-A will not be
liable to you or to any third party for termination of your access to CFA Online Services as a result of any
violation of these Terms and Conditions of Use.
Entire Agreement, Claims Limitations, and Severability
within CFA Online Services, and/or Materials, programs, features, and services made available through CFA
Online Services, as each is currently posted on CFA Online Services, constitute the entire agreement between
us and you with respect to your use of CFA Online Services and Materials, and supersede all previous written
or oral agreements between us and you with respect to such subject matter. Any cause of action you may have
arising out of or relating in any way to CFA Online Services must be commenced within one (1) year after the
claim or cause of action arises. If, for any reason, a court of competent jurisdiction finally determines
unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended
full force and effect.
If you have any questions about CFA Online Services or these Terms and Conditions of Use, or to report
violations of these Terms and Conditions of Use, please contact us at:
5200 Buffington Road
Atlanta, Georgia 30349
1-866-CFA-2040 or 1-866-232-2040
Terms and Conditions of Use last updated on May 27, 2016.
Copyright © 2016 Chick-fil-A, Inc. All rights reserved.